Privacy Policy

Last Updated: 14 March 2025

This Privacy Policy describes how Oliver & Blake (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or make a purchase from www.oliverandblake.com (the “Site”).

We are committed to protecting your privacy and handling your personal data responsibly.

1. Information We Collect

We collect personal information when you interact with our Site, including when you place an order, contact us, or browse our website.

Information you provide directly:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely by third-party providers)

  • Order history and correspondence

Information collected automatically:

  • IP address

  • Browser and device information

  • Pages visited and time spent on the Site

  • Referring and exit pages

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you regarding orders, returns, or inquiries

  • Provide customer support

  • Improve and personalize your shopping experience

  • Prevent fraud and maintain Site security

  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties only when necessary, including:

  • Payment processors to complete transactions securely

  • Shipping and logistics partners to deliver orders

  • Marketing and analytics providers to improve our services

All third parties are required to protect your information and use it only for the services they provide to us.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences

  • Enable shopping cart functionality

  • Analyze website traffic and performance

  • Support marketing and advertising efforts (including Google Ads)

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain Site features.

5. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill orders

  • Provide customer support

  • Comply with legal and regulatory requirements

  • Resolve disputes

6. Your Rights

Depending on your location, you may have the right to:

  • Request access to the personal data we hold about you

  • Request corrections to inaccurate information

  • Request deletion of your personal data

  • Opt out of marketing communications

To exercise these rights, please contact us using the details below.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Email: support@oliverandblake.com
Support Hours: Monday–Friday, 9:00 AM – 6:00 PM EST