Delivery
Free tracked delivery on every order. We dispatch in 3 to 4 business days, and delivery usually takes a further 3 to 8 days. Tracking can take 24 to 48 hours to start updating after dispatch. We cannot guarantee arrival on a specific date.
Returns
You have 30 days from delivery to return an item. Email support@oliverandblake.com with your order number and we will send you the return address. Please contact us before sending anything back.
If an item is damaged, faulty or not what you ordered, we cover the return postage. For a change of mind, return postage is yours. We recommend a tracked service, as the item is your responsibility until it reaches us.
Changing or cancelling
Contact us as soon as possible and we will do our best. Once an order has been dispatched we cannot stop it, but you can return it once it arrives.